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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Herenz products

The group "New Technologies" offers for review the products of the plant Herenz: alcohol wipes, dry and transport tampons, cotton swabs, disposable scalpels, scalpel blades, protective covers for ultrasonic sensors, thermometers, lancets, LMS tampons, razors, swab brushes, microscope glasses, sterilizers, storage systems
  • Alcohol wipes Herenz
    Alcohol wipes
    Quickpad and others.
  • Dry and transport tampons Herenz
    Dry and transport tampons
    1020025, 1020002, etc.
  • Cotton swabs Herenz
    Cotton swabs
    1032749, 1020007, etc.
  • Disposable scalpels Herenz
    Disposable scalpels
    1110711, 1110712, etc.
  • Scalpel Blades Herenz
    Scalpel Blades
    1110710, 1110711, etc.
  • Protective covers for ultrasonic sensors Herenz
    Protective covers for ultrasonic sensors
    1130521, 1130523, etc.
  • Thermometers Herenz
    Thermometers
    1090800, 1090808, etc.
  • Lancets Herenz
    Lancets
    1110132, 1110133, etc.
  • LMS Tampons Herenz
    LMS Tampons
    1020204, 1020206, etc.
  • Razors Herenz
    Razors
    1131218, 1131219, etc.
  • Brush strokes Herenz
    Brush strokes
    1032926, 1032928, etc.
  • Microscope glasses Herenz
    Microscope glasses
    1041000, 1041100, etc.
  • Steristoppers Herenz
    Steristoppers
    1016001, 1017005, etc.
  • Storage systems Herenz
    Storage systems
    1131181, 1131182, etc.

NEW TECHNOLOGIES GROUP

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